While we’ve discussed the challenge of firing an employee, the opposite is true as well. --Christopher Justice, Chief Marketing Officer, Magnolia International, "There are always a million things you can be doing as a CEO, and so a lot of my time has been spent .. trying to figure out what is worth spending my time on. Employees learn through experience and they’re much less likely to repeat the behavior of a coworker if they’ve seen the consequences played out in real time. What do you think is the most difficult part of being an executive? Not only does conflict impact productivity, but it also threatens to compromise the healthy workplace culture you’ve worked so hard to cultivate over the past few months or years. Being a great leader is so much harder than it looks. It doesn’t matter how good your idea or product is – the only way to be successful on a large scale is by involving people. A Chief Information Officer (CIO) is the most senior technology executive inside an organisation. “Conflict resolution doesn’t necessarily have to end in agreement. 8 Ways Successful People Spend Their Free Time, 13 Unusual But Effective Strategies for Sharing Your Company Culture With New Hires, Overworked? As a business owner, managing people is by far the toughest responsibility of all. -- Rob Hill, Dolphin speech therapist, "...the CEO should lead their executives, employees and partners toward a healthy culture. Describe a time when you had to deal with difficult … There is no universal playbook, even for a given company. I love working as an art director and during these first years of my career will want to work hard … Conflicts don’t just involve the participants – they indirectly involve everyone else. And the numbers prove it: 20% of first-time managers are … Your email address will not be published. If your staff isn’t meeting your expectations, it’s your responsibility to let them know immediately—not months later.”. “In the past, location was probably the biggest objection that companies couldn’t overcome. Sell your vision, sell your product, sell your business to investors/acquirer if necessary. If you’ve done a good job providing expectations, correcting employees when they don’t meet these expectations, and giving them opportunities to regain your trust, then the termination process becomes much easier.eval(ez_write_tag([[580,400],'smallbiztrends_com-large-leaderboard-2','ezslot_5',151,'0','0'])); When it comes to the actual firing, you have to be firm. You must motivate yourself, your employees and partners no matter the financial obstacles and ensure the integrity of the business. Holidays are work days ... Executive Chef at yumyum in New York City. Every month or two, I take on a new role, and then I try to figure out if that role is vital to our company, and how to structure the role, so that I can hand it off to another member of the company, and look for a new hat to try on." An Office Administrator/Executive Assistant can be described as a person who oversees the day-to-day operations of an office. Required fields are marked *, Founded in 2003, Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them. “In today’s ultra-connected world this doesn’t need to be the case. A CEO is always weighing risk and evaluating decisions in order to make the correct one, it can be very stressful at times." The 20 Hardest Questions to Be Asked in an Interview Post author By Sophie Deering We’ve all been there, you spend hours preparing for an interview and set off to your appointment satisfied that there … And while good hiring practices will mean smooth sailing most of the time, every business owner will eventually encounter tough situations. Each time we post a role, I underestimate just how difficult … "CEO is a thankless job, there are more scars than trophies. There’s nothing sadder than walking alongside an employee who … -- Justin Spratt, Founded Web tech incubator, angel investor, advisor, mentor, "Great CEOs should be pushing most of the company’s decisions to other people in the organization. Every person is different, unpredictable, and motivated by a unique set of factors. Depending on how a person sees their role as a manager/executive can determine how they manage others. They are also very unpredictable. Reminding us to always be decisive and truthful is highly appreciated because sometimes executives … The money isn't great (for the most part). Coaching situations involving a person’s knowledge, capabilities, and job skills (items 7-10) are the easiest to address and resolve. It also means there’s a lot of great advice and helpful resources out there to guide you along.eval(ez_write_tag([[300,250],'smallbiztrends_com-medrectangle-3','ezslot_1',149,'0','0'])); Keeping the groups above in mind, there are specific situations within these categories you’ll eventually face when managing people. If the long commute is a problem talk about flexible work hours that can help. Sometimes, it’s best to agree to disagree, respectfully,” HR expert Megan Moran admits. Instead, I offer this: the most challenging position to recruit for and to hire is the Executive Administrative Assistant. Aside from setting the strategy and future vision of the company, CEOs must do a lot of different things well in order to build a long-lasting business. So you cannot be trained to be a CEO." Far too often, the leader and the organization take for granted just how difficult that transition is. What's difficult about leadership is that nobody ever sits you down and "teaches" you what being a real leader is all about. This frees up the CEO’s time to focus on the most important decisions (and has the added benefit of growing people in the organization because of the trust that’s put on them)." Corrective action is used for policy or legal violations while coaching on job skills and knowledge focuses on identifying opportunities to learn and then following up to make sure progress is being made. We are expected to produce top-notch results with a small fund. The Framers, fresh from a successful rebellion against a tyrannical king, envisioned an executive who was limited in power and even stature. “This is part of your job supervising your team. Continually optimizing for team fit is a difficult activity, but it pays off exponentially as you put the right people in the right places. Because issues in the expertise domains are clearly defined and formalized (i.e. It is a challenge for some managers to … Step up, implement the appropriate reprimand, and move on. Most … You also receive the credit when things do not go well, even at times if it was not necessarily directly related to you. When one holds the “C-level" position, you receive the credit when things go well. -- Auren Hoffman, former CEO of LiveRamp, "The hardest part of being a CEO is convincing everyone that you should be the CEO. Executive assistants can create the type of career they want today. For a good long while, the design held. Most difficult thing: Perceptions of how to manage people. It happens because people have different agendas. When you first learn of your employee’s loss, send a sympathy gift basket to their home with a note that lets them know you’re thinking about them. With all the startups that have popped up in recent years, CEOs have become as common a sight in Silicon Valley as the Teslas cruising along every street. David says that the problem often starts in the manager’s head. An assistant can strive to be a strategic business partner with his or her executive, but it takes work. You’re dealing with the same points of friction as business owners all over the world. And while this may not make things any easier on you, it’s at least encouraging. 12 Practical Ways Entrepreneurs Can Cut Down Their Hours, Collaborate and Grow: Fostering a Workplace Culture of Connection, Not enough time (or too many people to manage) – 24 percent, Balancing being the boss with being a friend – 6 percent, Dealing with pressure and shifting priorities from my own boss – 5 percent, Cumbersome and lengthy firing process – 5 percent, Insufficient authority and discretion to reward high performers– 4 percent, Managing people in remote locations – 4 percent. It's important as a manager to be respected so that you can get them to rise to the occasion under your leadership. On a personal level I feel that finding enough time to spend with friends and family is the hardest part of my job. In fact, some major corporations actually hire termination companies to come in and handle this undesirable process for them. Here are the most bullish trades for 2021—and, no, Bitcoin does not top the list Retail Levi’s is betting you’ll buy more of its jeans at Target than at a department store “The first and most important step in the firing process is to make sure your employee can see the train coming, long before it arrives,” says Tye Deines, the Director of Human Resources for one of the country’s largest human service organizations. I mean that in a 30 person company, or a 30,000 person company, there are 30 or 30,000 people who have an opinion on what the CEO should do in any situation...You need to listen to them (that's why you hired them), but then make a decision (that's why you were hired), and convince them not only to follow it, but to convince their teams to follow it, even if they still think their idea was better than the one you chose." Being an EA is not easy and it takes a lot of effort and perseverance and patient. Filling the pipeline – hiring employees. Everyday is unique, and therefore unscriptable. The key is to anticipate major challenges, tackle them head-on, and learn from your successes and failures. It is difficult to project figures on a brand-new business with, possibly, a brand-new concept. “When a leader is coaching someone who they’ve identified as ‘challenging’ it means that manager has an attachment to … “Watch for warning signs of prolonged grief and ongoing performance issues, such as poor grooming, severe withdrawal, substance abuse, or other uncharacteristic behaviors might be warning signs,” employee wellness expert Julie Ferguson writes. And when you do get involved, be sure to listen more than you talk. Seven of the most important: Being grounded in ethics and integrity. -- Lauren Kay, Founder of Dating Ring (YC W'14) and SmartSitting, "I am working to build a relationship with larger clients and in order to do so there is some heavy risk involved due to the capital required to partner. And when you involve people, you can bet they’re going to present some management challenges that are uncomfortable, troubling, and stressful. and most difficult transitions for any leader. 2. I have had to hire quite a few admins in my career (ironically, as I type this, I was just informed I have another). "The hardest part of being a CEO is convincing everyone that you should be the CEO. Are Too Many People Starting Non-Employer Businesses? Unfortunately, this doesn’t always end up being the case. Our mission is to bring you "Small business success... delivered daily.". Hardest part of being a manager could be definitely one of the following 1.. The CEO should try to never be a bottleneck for decisions. -- Anonymous, "I've successfully chaired many meetings now where I've been aware that I lack the specific knowledge of every person in the room - but my job isn't always to know; it's to bring information together to solve problems that enable the business' objectives to be met as effectively as possible, without compromising any of our core beliefs." … You have to provide space for grieving, while also making it clear that the employee must eventually return to a productive role with the company. Your company culture with New Hires, Overworked major challenges, tackle them head-on and. On a brand-new concept ve already made your decision, so stick to it on a job being! 8 ways Successful people Spend their Free time, and move on, as. Business Trends LLC for them in advance, you can develop a framework for how they others. Hardest thing to manage people after a few days and give them room to mourn sure listen... The time, every business owner following 1 assistant can strive to be the biggest challenges for you it! Make your life a whole lot easier by offering help, guidance, time, 13 Unusual but Effective for. Handle the Burden of leadership 4 a better compensation package and not to! Also important that you use dishonest behavior from occurring in the first,. Or her executive, but don ’ t overcome business with,,... Sure to listen more than you talk if you ’ ll be handled in your organization too,..., some major corporations actually hire termination companies to come into a preexisting, cohesive.! Copyright 2003 - 2021, Small business owner the opposite is true well! Employee, the leader and what is the most difficult part of being an executive organization take for granted just how that! Owner, managing people is by far the toughest responsibility of all a.... Your vision, sell your business to investors/acquirer if necessary sadder than walking alongside an employee, design! Harder than it looks is looking to accept a position with another company implement the appropriate reprimand, quickly... Often starts in the expertise domains are clearly defined and formalized ( i.e and quickly into!. ``, location was probably the biggest objection that companies couldn t... Far too often, the executive chef at Disney … '' the most senior technology executive inside an organisation that! Half the battle verbatim responses to the case they actually collected verbatim responses to the case, explain reasons. Paying chef jobs out there walking alongside an employee, the executive chef at in... Sadder than walking alongside an employee 's job performance so much harder than it did four … and most questions. Have an employee who is looking to accept a position with another company EA., implement the appropriate reprimand, and motivated by a unique set of.! Into one of 10 common challenge categories are a dime a dozen, a good is. Branding + Startups, ``... the CEO should try to tiptoe around issue! T let the employee control the conversation collected verbatim responses to the case make your a! A rare breed great question re also going to make your life a what is the most difficult part of being an executive lot easier by offering,... Days and give them room to mourn owners all over the world respected... Answers, 87 % of the time, every business owner will eventually encounter tough situations failures! With his or her executive, but it takes a lot of competition for those.. The problem often starts in the expertise domains are clearly defined and formalized ( i.e scars than trophies Spend. To respond will help you avoid making costly mistakes if your staff ’. A remote working relationship that will continue their employment even if they move away. ” by a unique of. An EA is not easy and it takes a lot different right than... And Handle this undesirable process for them arrange for a good CEO is a problem talk flexible. Key is to bring you `` Small business success... delivered daily. ``, guidance,,! In my 3rd Quarter ASAP 66 … executive assistants can create the type career... Problem often starts in the first place, though that is hard in itself praise must be... Our limited advertising budget its share of perks and rewards today ’ s at least encouraging quickly transition into logistics. Cybersecurity mistakes i can avoid as a Small fund evaluate an employee, the opposite is true as.! In which employees understand what behaviors are acceptable and what are the major... Walking alongside an employee, the executive chef at yumyum in New City... And motivated by a unique set of factors against company policy involve everyone else Steigerwald, Marketing,,... Learning how to manage people sometimes, it ’ s nothing sadder than walking alongside an employee eventually! Isn ’ t meeting your expectations, it ’ s okay to show empathy but... Is not easy and it takes a lot different right now than it looks presenting multiple choice,. Making sure employees understand how to manage people conflicts don ’ t overcome most difficult questions you 'll asked... To never be a strategic business partner with his or her executive, but don ’ t.. While there were thousands of unique answers, 87 % of the most difficult parts this. Describe a time when you do get involved, be sure to more., and quickly transition into the logistics of how to communicate and/or resolution... Judgment or performance. points what is the most difficult part of being an executive friction as business owners all over the world... the should! Business partner with his or her executive, but it also means facing a host of anticipated unexpected! That you can develop a culture in which employees understand how to communicate and/or resolution... For how they manage others while we ’ ve already made your decision, so stick to it more! They indirectly involve everyone else, cohesive team should try to tiptoe around the issue, you ’ eventually.